Tag: BT
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When pleasing the neighbour becomes impossible
Our neighbour returned yesterday after a two-week holiday in Crete. We specifically organised all the ceiling repairs to her flat for while she was away so that she didn’t have to be here for any of it. This is what she wanted. So naturally we thought she’d be really thrilled to see it all done […]
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It’s only money
I keep pinching myself to make sure I’m not currently starring in a Monty Python skit because that’s how the last few weeks have felt. I only wish I was. According to BT someone was supposed to be moving into our house today but no-one ever did; surprise, surprise. I was a bit disappointed in […]
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The leak returns
I’m sure everyone is sick of hearing about my domestic problems but there are more and writing about it seems to make me feel better. So here’s the next chapter. The new ceiling went up in the downstairs flat today and while the workmen were plastering over it water started dripping again. They alerted me […]
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Problem solved
I think my BT woes are finally resolved. I changed my strategy when I rang them this morning and instead asked how I find out who my provider is since they say it isn’t BT because I’d like to report this third-party company to Ofcom. After being transferred to three different people and waiting on hold for longer than […]
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Problems with BT and autism
We’re still having problems with BT and I’d by lying if I said it wasn’t stressful. I feel powerless and have no idea how to resolve the problem. Fortunately we haven’t lost internet or phone so far but I received another automated email from BT on the weekend, same as the one from a couple […]
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Incompetence at BT
A week ago I wrote about how BT emailed me to say they were sorry to see me go and that because I had cancelled my contract early I would be charged. I was a bit confused at the time because I had never cancelled my account and nor did I wish to cancel my account. […]
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More dramas and a bit of a rant
Yesterday afternoon the lady who lives downstairs knocked on our door to say water was leaking through her kitchen ceiling. Our kitchen is above her kitchen but there was no sign of any leak in our kitchen at all. I turned off all the water and the central heating as no-one was able to come until […]
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