Tag: communication

  • Keep calm and carry on or panic and freak out?

    One of my coworkers told me recently how when we Happiness Engineers report bugs it’s not always clear how bad the bug is. We use the same tone, if there is a tone in text, for all bugs. So a minor user interface glitch will have the same tone as a major bug. There are ways…

  • What does it mean to be Australian?

    I read an article in The New Yorker recently by William Finnegan called, The Miner’s Daughter. It’s about Gina Rinehart, the world’s richest woman. This post isn’t going to be about her though but about what it means to me to be Australian, and I think Gina Rinehart is the antithesis of it. Finnegan made…